The
following represent the "Best" in sportsbook wagering, casino gambling, and
offshore poker sites which maintain the highest financial stability for the
player while provide the highest level of customer service with ease of
deposits. These endorsed sportsbooks and poker sites provide jurisdictions, software compatibility, up-to-date technological methods,
regulation and enforcement, and customer service that provide the
recreational or professional gambler with the highest level of confidence
well above the industry average. All sites have recently been
evaluated by "Watchdog" groups and have received a minimum A rating.
When choosing a
sportsbook, consider the following:
Jurisdiction:
The
first category represents the most stringent
jurisdictions, with honest gaming commissions,
tough regulations and aggressive enforcement.
The second category represents regions that have regulations, but much of
the enforcement is self-regulated with little or control
being undertaken by the countries government. The
third category falls short of any real control of
fraudulent operations or scams and must be avoided at all costs.
The
following countries currently fall in the "first" category and should be
considered when making a decision based upon jurisdiction:
Antigua/Barbuda/Curacao/British
Channel Islands/Canada/Gibraltar/Isle of Man/United Kingdom
Length of Time in
Operation:
Look for a place of
operation that has been in business a minimum of (2) years and check their
registry (Gaming Commission) for licensing and banking requirements.
Click here
for Gaming Commission
locations.
Business Model:
Choosing a sportsbook
and gambling site is much like investing in
the stock market; the security of your
investment is dependent on the financial
stability of the business / sportsbook. In this day and
age, most large conglomerates are owned by major corporations and in a lot
of cases, are Publicly Traded. The bar is always raised with Publicly
Traded organizations due to governmental controls and stringent licensing.
Players, who only take into account signup bonuses when selecting a
book are taking an unnecessary risk. You need to
be concerned about the financial stability of your sportsbook
first and foremost when sending your hard earned money offshore.
Again, look for length of operation, complaints (see
Blacklisted Sportsbooks), realistic bonuses, and timely payouts.
Software:
Two variables necessary to
a "great" gaming experience are proper gambling software and the technical
support to back this up. The gaming experience online need to be
hassle free, convenient, lightning quick, entertaining, always operational
and most of all, fun! If you are having repeated problems with the
software provided through the sportsbook or other gaming site or you are having
trouble making timely bets due to technical glitches, contact the
organization and point out your problem. Reputable companies will have
an explanation for the "problem" and will provide adequate answers as to
when and why the trouble exists and when it will be corrected.
Remember, these "books" are located offshore and sometime satellite
communications or other weather conditions can contribute to dropped calls,
slow internet connections and more.
Customer Service:
Customer service may be the
most important criteria in making that "final" decision of which place to
trust your money with with when making the final sportsbook decision. Remember, the ONLY
way for problem resolution is through customer service and no matter what
issues may arise, the sportbook should try to remedy the situation
immediately. You should always receive a professional responses with
email backup, online chat or direct phone support.
Here is
a list of customer service criteria that you
should always look for when trying to resolve an issue:
 |
Quick response time. Anywhere from a few minutes, to under an hour is
acceptable depending on the method of contact. |
 |
For immediate answers, try online chat or direct phone
contact. |
 |
Look for a Toll Free Customer Service Number and Email
Address to be well publicized in the Contact Us
section of the organizations website. |
 |
When you call, does the representative speak English clearly and
can you understand him/her. If not, have them put you through to someone
you can understand. |
 |
Does the customer service rep. treat you in a professional manner, and
attempt to answer your questions? |
 | If
your question is fairly straight forward, does the representative provide
you with basic information on the spot, or do they
ask you to call back and
speak to manager at a later time? |
 |
Make sure the customer service representative
under the direct employ of the sportsbook
or gaming organizations. |
 |
Did you receive helpful service, or a resolution? If not, what options
have you been provided to follow up? |
Bonus/Promotions:
Verify all bonuses,
promotions or contests and make sure you fully understand ALL rules as they
apply to each. If you find a sportsbook, online casino or even poker
site advertising an unusually "high" bonus for industry standards, beware!
Often, these bonuses are used to separate your money from your wallet.
Visit gaming forums and look for others who may or may not have had problems
at the sportsbook. There are several places to file a
grievance on the
internet or with the corresponding
Gaming
Commission. Inquire on the "rollover" on all cash bonuses
and make sure you know when it's time for the sportsbook to add the bonus to
your account.
Awards:
Always an added bonus,
"Awards" given to sportsbooks and other gaming sites can be of help when
choosing to make a final decision between sportsbooks. Verify the
"Awards" when possible but do not rely solely on this method of choosing a
place to wager as some sportsbook are more proactive than others when adding
these accolades to their sites. Many sportsbooks spend the majority of
time on other aspects such as customer service and ignore the "Bling".
Sportsbook History:
What do you do if you find a sportsbook you like that has good customer service, easy-to-use software,
great hosting, a state-of-the art-website with great lines/odds, the proper
jurisdiction, and is virtually complaint free? It's time to make your
decision and join the millions of others enjoying the gaming experience
either for fun or professionally. We have taken a lot of the guesswork
out of helping you make a informed decision on which sportsbook, offshore
casino, or poker site you should join. Please let us know if you have
any question regarding any information or recommended sportsbooks on this
site and we will do everything possible to answer all questions promptly.
Have a Great and Safe Gaming Experience! Please use the
feedback form to
contact us directly with any problems that might arise.